The Lou

We don't like to wait for our online orders & feel you shouldn't have to either. We ship Monday through Friday and strive to process orders within 24 hours. Most orders placed by 4:30 PM are shipped the same day. Please note that during peak seasons, like Christmas, shipping may take a bit longer. When you check out, you should see an estimated delivery date. If you have any questions or need to confirm shipping times, feel free to call or text us!

We prioritize honesty and transparency regarding the origin of our jewelry. Each piece on our site includes a detailed description, and if an item is not native-made, we clearly indicate that. While we do offer a small selection of imported jewelry, we do not support the importation of pieces that replicate original native designs.

We’re here to assist you with all your styling needs! Whether you have questions about layering necklaces, selecting the perfect pieces, or finding complementary colors, we’ve got you covered.

While we provide a necklace length guide to help you make informed choices, we understand that layering can be tricky. If you need additional assistance, feel free to reach out! We’re happy to lay out different combinations and send photos to ensure you achieve the look you want. Trying to match multiple pieces? We strive to accurately represent colors in our images, but please keep in mind that screen settings can vary. If you would like additional photos or pieces photographed together for better comparison we are happy to do so.

Don’t hesitate to ask for help